Data Scientist – Analyst

 

  • Diverse role with an opportunity to broaden and improve technical analysis skills and strategic capabilities.
  • Tell a story from the data in order to help make strategic marketing decisions.
  • Extract actionable insights (including churn models, decision trees and cluster analysis)

 

The customer experience is vital for a company to thrive. This is why we continuously enhance our customer experience by analysing data to identify, implement, test and track improvements.

 

We are looking for a data scientist/analyst who is passionate about taking a data-driven continuous improvement approach. Excellent skills in critical and analytical thinking are necessary. The chosen candidate will be required to employ data and statistical techniques to answer pertinent business questions and test hypothesis and be an excellent data storyteller to convey the meaning of the analysis in a compelling fashion.

 

You will be:

  • Be an pivotal member of the organisation linking the BI team with the Customer Experience team.
  • Analyse the customer journey and measure cross-channel journeys over time to improve customer experiences.
  • Pinpoint underlying sources of friction and reveal the root cause of behaviour that positively or negatively impacts our customers’ experiences.
  • Utilise your statistical and machine learning abilities to create and maintain models
  • Present data-driven recommendations and strategies to the Head of Customer Experience and the management team.
  • Responsible for the day to day reporting of the department’s key operational metrics.

Skills:

  • At least 2 years of experience in an Analyst position
  • Experience with SQL and data libraries within Python
  • Ability to work with data visualisation and reporting tools

 

For more information, contact Theo Yannakou confidentially on +356 2034 1512 or email your CV at theo.yannakou@archer.com.mt

I specialize in recruiting BI & Data Science professionals, if you wish to discuss this or other related opportunities, please feel free to contact me.

For more opportunities see: https://www.archer.com.mt/business-intelligence-data-analysis-jobs/

About Archer – Archer is a Specialist IT Recruitment Consultancy based in Dublin, Ireland, Malta & Cyprus

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