Spanish Speaking Sales and Customer Support

Job Location: 
Job Type: 
Full Time, Permanent
Job Information: 

Our client is an established financial institution, with headquarters in Malta, and operating across Europe.  They are currently looking to employ a Spanish Speaking Sales and Customer Support Representative to join their multinational team based at the company’s head office in Malta. The successful candidate will be required to work on a full-time basis with different day shifts.

Job Responsibilities: 
Taking the responsibility of customer onboarding and document verification and handle sales of the banks' products and services
Customer onboarding and verification of documents as per the Bank’s Policies and Operational Procedures
Responding to any customer queries via email, SMS and phone
Collaborating with other Bank departments, especially Payments and Collections, in order to ensure transparent and efficient interaction
Seeking new sales by executing appointed strategies and instructions
Adhering to the team’s sales targets and deadlines
Ensuring the adherence to the Bank’s Code of Ethics and related policies
Candidate Skills: 
Excellent command of English and Spanish languages
Good educational background
Experience in customer onboarding and documentation verification processes
Well-developed communication skills with a results-driven approach
Ability to work independently 
Sound knowledge of Microsoft Office tools, especially MS Excel
Interested candidates are kindly requested to send an updated version of their CV in MS Word format (your name in the file name) to Antoaneta at
Should you require further information, please, call on +356 2099 4444.

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