F&B Operations Manager

Job Location: 
Job Type: 
Full Time, Permanent
Job Information: 

Our client is a leader in luxurious hospitality industry in Malta. They are currently looking for a F&B Operations Manager to join their growing team and be a part of the new image of the company. The candidate will directly report to the General Manager.

Job Responsibilities: 
Managing service aspects in all food and beverage assigned areas and events, acknowledging, greeting and thanking all members and guests
Managing dining rooms, and outside catering venues to ensure a correct room preparation
Ensuring that all service staff are in proper uniform and adhere to the company’s and outside catering appearance standards
Hiring, managing and training staff in all technical and non-technical aspects of their role
Evaluating and supervising performance as well as carrying out disciplinary action as needed, in accordance with the company’s and outside catering’s policies and applicable laws
Being responsible for employee relation issues and reviews incidents with Human Resource Manager
Conducting monthly beverage inventories and quarterly china, glass and silverware inventories 
Controlling costs of all food and beverage outlets by assisting management in purchasing, maintaining effective profit and loss controls and monitoring labour costs
Maximising food and beverage sales by identifying and targeting sales opportunities through marketing including promotions and special events and by training staff on ‘up-selling’ 
Training staff in and adhering to all safety, sanitation, food preparation, food storage and alcohol beverage control policies 
Maintaining guest satisfaction by handing inquiries, concerns or comments and providing solutions as well as developing new concepts to ensure customer satisfaction
Ensuring a pleasant dining experience in all outlets by collaborating with Executive Chef in the creation of menus and menu pricing as requested
Candidate Skills: 
Minimum 2-3 years’ experience in a similar position within a hospitality industry
Ideally hold a formal qualification from ITS
Good communication and writing skills
Excellent organisational and planning skills
Good leadership and interpersonal skills
Interested candidates are kindly requested to send an updated version of their CV in MS Word format (your name in the filename) to David at careers@quadconsultancy.com.
Should you require further information, please, call on +356 2099 4444.

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